Last Updated: 15 August 2025

This Privacy Policy outlines how Control Plus LLC, a corporation organized under the laws of the State of Delaware, United States ("Control Plus," "we," "us," or "our"), collects, uses, and processes personal data in connection with your use of our products, services, mobile applications, and websites (collectively, the "Services"). This includes when you interact with us as a prospective, current, or former customer ("Customer") through any platform that links to this policy.

The term “personal data” (referred to as “Personal Information”) means any information that relates to an identified or identifiable individual.

Whenever you share Personal Information with us, we handle it in accordance with all relevant data protection laws. You remain in control of your data and may exercise your rights to limit, restrict, or stop our collection or processing of your Personal Information as permitted under applicable law.

Where applicable, Control Plus acts as the data controller with respect to the Personal Information you provide in connection with your access to or use of our Services.

This Privacy Policy is provided for informational purposes only. It does not constitute, create, or form part of any contract or warranty between you and Control Plus, except to the extent expressly incorporated into our Terms of Service.

  1. Data Collection

This section outlines the categories and types of personal information we collect from you and about you when you interact with our Services—including our websites, mobile applications, and other digital platforms. The specific personal data we collect may vary depending on the particular Service you are using. The categories of information we collect include:

**1.1.    Information You Provide to Us Directly**: We, along with our service providers, may collect personal information that you choose to share with us to access our Services, manage your account, or respond to your inquiries. This data is typically collected through online forms, during account registration, when you contact us, or in direct communication with our team.

1.1.1. Account Details: When you create or update an account, we may collect identifying and login information such as your full name, username, email address, phone number, password, government-issued identification numbers, and related credentials necessary to establish or authenticate your account.

1.1.2. Billing and Payment Data: To process payments for our Services, we may collect billing-related information including your name, billing address, email contact details, and the specifics of your chosen payment method or instrument.

1.1.3. IIdentity Verification Details: To verify your identity where required, we may collect sensitive identifiers such as your legal name, email address, date of birth, Social Security Number or similar identifiers, residential address, and contact number.

1.1.4. Communications and User Submissions: We collect information you provide when you communicate with us, whether by email, phone, live chat, or other channels, including when you seek support or request information about our offerings.

1.1.5. Uploaded Files and Media: You may choose to upload photographs, documents, or other files from your device in the course of using certain features of our Services.

1.1.6. Marketing and Advertising Preferences: We collect data related to your participation in promotional offers, responses to surveys, marketing preferences, interactions with advertising content, and insights inferred from your use of our Services. This may include general demographic details such as your age or gender.

1.1.7.Service-Specific Data: Some of our Services—such as the Family Protection Service—may require you to provide information about third-party accounts, including credentials or access details for platforms such as social media accounts used by children under your supervision.

**1.2.    Automatically Collected Data**: As part of our ongoing efforts to maintain and improve our Services, we automatically collect certain personal information during your use. This includes data gathered through cookies and similar tracking technologies:

1.2.1. Usage Data: We log your interactions with our Services, such as session frequency, duration of use, and data consumption patterns.

1.2.2. Device Data: We gather technical details about your device and browser, including IP address, device identifiers, device model and manufacturer, operating system, browser type, mobile network data (e.g., ISP or carrier name and signal strength), and the version of the application in use.

1.2.3. Diagnostics: We record technical information about server requests, such as request content, the device and application generating the request, access times, and referring URLs.

1.2.4. Location Data: While we do not access precise location data (like GPS) unless explicitly stated, we may estimate your general location using your IP address to improve Service functionality and relevance.

**1.3.    Information from Third Parties**: With your consent or as permitted by law, we may receive personal data about you from third parties in connection with the Services we provide. We treat this information with the same care and transparency as information you provide directly.

1.3.1. Referral Data: If another individual invites you to use one of our Services, they may provide us with information such as your name or email address to facilitate the referral.

1.3.2. Third-Party Account Integration: Certain Services may allow you to sign in or register using external accounts (e.g., Google, Microsoft), or link third-party accounts to your profile. In such cases, the external provider may share personal information with us. In the case of our Family Protection Service, we may receive information associated with account-specific social media content or messaging. You may be able to control what information they send us via your privacy settings for that third party account.

1.3.3. Security Threat Intelligence: We receive data from trusted security industry partners to help us develop, maintain, and improve our Services. This may include information about malicious websites, blacklisted phone numbers or emails, spam databases, and known malware—some of which may incidentally include personal data.

1.3.4. Monitoring and Breach Detection: For certain Services, such as dark web monitoring, we collect personal information available from public sources or third parties to inform you of possible exposures or disclosures affecting your data.

  1. Your Rights

    2.1. Depending on the laws and regulations applicable to your jurisdiction, you may be entitled to exercise certain rights with respect to your personal information. These rights may include the ability to: